CCPA / CPRA

Your rights under the CCPA and CPRA

If you're a California resident, the California Consumer Privacy Act and its expansion, the CPRA, give you specific rights over the personal information LUCY Sounds collects about you. These rights apply to free and paying users alike, and we will never discriminate against you for using them.

Know — what personal information we collect and how we use it. Access — get a copy of the personal information we hold. Delete — request deletion of your personal information. Correct — fix inaccurate personal information. Limit — restrict use of sensitive personal information

We do not sell your personal information

Plainly: LUCY Sounds does not sell your personal information, and we do not share it for cross-context behavioral advertising. Because we don't, there's nothing to opt out of on that front — but if that ever changed, we'd give you a clear, accessible way to say no first.

No sale of personal information, full stop. No sharing for cross-context behavioral advertising. Your data is used to run your account, not to be traded

What we collect and why

We collect only what we need to operate your distribution account: identifiers like your name and email, account and login data, your releases and metadata, and payout details to send your royalties. We use it to provide the service, process payments, secure the apps, and meet legal obligations — never to sell.

Identifiers and account data to run your account. Release and royalty data to distribute and pay you. Limited technical data to keep the service secure

How to make a CCPA request

Submit any request through our Help Center, or have an authorized agent do it for you. We'll verify your identity to protect your account, then respond within the timeframes the CCPA requires. Using your privacy rights never affects your service, pricing, or royalties in any way.

Submit via the Help Center, or through an authorized agent. We verify identity before disclosing or deleting data. No discrimination or price changes for exercising your rights

Understanding Your Rights Under CCPA and CPRA

The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) empower residents with robust rights regarding their personal data. As an independent artist using LUCY, it's essential to understand these rights and how they apply to your interaction with our platform. Under the CCPA, California residents have the right to know what personal information is being collected, how it is used, and who it is shared with. Additionally, the CPRA enhances these protections, allowing consumers to access their data and request its deletion. These rights ensure that you, as a creator, maintain control over your personal information, which is particularly vital in the music industry where data privacy concerns are paramount. When you use LUCY, you can confidently distribute your music while knowing that your privacy is safeguarded. Our platform is designed to respect your rights under these acts, allowing you to manage your data effectively. For example, if you wish to know what information we collect from you, you can easily request this through our platform. We provide transparent information about the types of data we gather, such as your name, email, and music distribution preferences, ensuring that you are never left in the dark. This transparency helps you make informed decisions about your data, which is crucial in today's digital landscape. Moreover, it’s important to understand the implications of the CPRA, which introduces the concept of a “data minimization” principle, allowing you to only share information that is necessary for your music distribution needs. This means that you can engage with LUCY without feeling overwhelmed by unnecessary data requests. In summary, understanding your rights under the CCPA and CPRA not only empowers you as an artist but also enhances your experience on our platform by ensuring that your data is handled with care and respect.

Know what personal data LUCY collects and how it is used.. Request access to your data to ensure transparency.. Utilize your rights to delete personal information as needed.

Making the Most of Your CCPA Rights

Exercising your rights under the CCPA and CPRA is straightforward when using LUCY. If you want to access the personal information we hold about you, simply navigate to the designated section in your account settings. Here, you can submit a request for your data, and our team will respond promptly, usually within the legally mandated timeframe. This process is designed to be user-friendly, recognizing that as an independent artist, you may not have the time to navigate complex privacy laws. Additionally, if you decide that you no longer want us to retain certain pieces of your personal information, you can easily initiate a deletion request. This is particularly important as you develop your career and may want to update your information or remove outdated data. To do this, simply fill out the deletion request form available in your account settings. We take these requests seriously and will ensure that your data is handled in compliance with both the CCPA and CPRA, giving you peace of mind as you focus on your music career. Remember, your ability to manage your data rights is not just a legal formality; it is a vital aspect of maintaining your independence as an artist. By leveraging these rights, you can strengthen your relationship with your audience, as you demonstrate a commitment to transparency and respect for privacy. This could even enhance your brand image, showing fans that you prioritize their privacy just as much as your own. In an era where data privacy is critical, being proactive about your rights can set you apart in the competitive music industry.

Easily request access to your personal data through your account.. Submit deletion requests with a user-friendly form.. Enhance your brand by prioritizing transparency and privacy.

LUCY's Commitment to Data Privacy

At LUCY, we take our commitment to data privacy seriously. Our promise not to sell your personal information aligns with the core principles of the CCPA and CPRA. This means that when you use our platform to distribute your music, you can do so without worrying that your data will be sold to third parties for profit. This zero-commission model extends to how we handle your personal information, ensuring that you retain ownership of your data. In addition to our no-selling policy, we have implemented robust security measures to protect your information from unauthorized access. We understand that as an independent artist, your focus should be on creating and distributing music, not on worrying about data breaches or misuse of your information. Our technical team continuously monitors and updates our security protocols to ensure that your data is safeguarded against potential threats. This proactive approach not only complies with the legal requirements of the CCPA and CPRA but also reflects our dedication to empowering artists like you. Furthermore, we encourage our users to stay informed about their data rights and to actively engage with our resources. By educating yourself about the CCPA and CPRA, you can better navigate your rights and make informed decisions regarding your data. LUCY is here to support you in this journey, providing clarity and guidance as you take control of your music distribution and personal information. In a landscape where privacy is paramount, our commitment to transparency and security ensures that you can focus on what truly matters: your music.

We do not sell your personal information to third parties.. Robust security measures protect your data from unauthorized access.. Stay informed and empowered about your data rights with LUCY.

Frequently Asked Questions

Does LUCY Sounds sell my personal information?
No. LUCY Sounds does not sell your personal information and does not share it for cross-context behavioral advertising. We use your data only to run your distribution account, process royalty payments, secure the apps, and meet legal obligations. Because we don't sell or share it in that sense, there's no opt-out you need to file under the CCPA.
How do I exercise my CCPA rights with LUCY?
Submit your request through our Help Center, either yourself or via an authorized agent. We'll verify your identity to protect your account, then respond within the timeframes the CCPA requires. You can ask to know, access, delete, or correct your information, or limit use of sensitive data — all without any effect on your service.
Who qualifies for CCPA and CPRA rights?
California residents qualify for rights under the California Consumer Privacy Act and its expansion, the CPRA. These rights apply equally to free Academy users and paying PRO or Label subscribers. We will never discriminate against you — through pricing, service quality, or royalties — for exercising any of your California privacy rights.
Can I ask LUCY to delete my personal information?
Yes. As a California resident you can request deletion of the personal information we've collected about you. Send the request through our Help Center; once we verify your identity, we'll delete it, subject to limited exceptions where the law requires us to retain certain records — for example, tax and royalty-payment information for a set period.
What should I do if I want to know what personal information LUCY collects?
If you want to know what personal information LUCY collects, you can easily submit a request through your account settings. Simply navigate to the privacy section, where you’ll find an option to request access to your data. Our team will respond to your request promptly, providing you with the relevant information about the data we collect and how it is utilized. This process is straightforward and designed to ensure you remain informed.
How can I request that my personal information be deleted?
To request the deletion of your personal information, log into your LUCY account and go to the privacy settings. There, you will find a deletion request form. Fill it out with the necessary details, and our team will process your request in accordance with the CCPA and CPRA guidelines. This allows you to manage your data effectively and ensures that you maintain control over your personal information.
Can I opt-out of data collection on the LUCY platform?
While you cannot completely opt-out of data collection necessary for using the LUCY platform, you do have the right to control how your data is used. You can request access to your information, ask for its deletion, and choose what personal data you share. This ensures that you retain significant control over your data while still being able to utilize our music distribution services effectively.